A full rebuild of an equipment rental business, from website to rental operations.
Customers struggled to find the right machine, prices weren't clear, and the team tracked rentals across phone calls and spreadsheets. Online payments didn't suit how customers actually wanted to buy.
A bilingual platform with a quote-led flow: customers request a quote and the team confirms price and availability. Behind it, a fixed seven-stage pipeline tracks every rental from request to return. WhatsApp integration lets customers ask questions where they already are, with an AI agent planned for routine requests. We also set up ERP for inventory and CRM, wrote staff procedures and trained the team.
[Add: quote requests per month, response time, rentals tracked]
Agility × Alliance is the A in VERA. Tell us what you're working on, and we'll shape the solution around you. We reply within [2 business days].